Frequently Asked Questions
Welcome to the Banshee Baby Design FAQ page! I’ve answered the most common customer questions below. If you can’t find what you’re looking for, email me at bansheebabydesign@gmail.com
🛍️ Orders & Products
Q: How do I know what size to order?
A: Each product page includes a sizing with detailed measurements.
Q: Are your shirts pre-shrunk?
A: Most of my shirts are made with pre-shrunk cotton or cotton blends, but a small amount of natural shrinkage may still occur after washing. Please follow care instructions on the product label.
💳 Payments
Q: What payment methods do you accept?
A: I accept major credit/debit cards, PayPal, Apple Pay, and Google Pay.
📦 Shipping
Q: How long does it take to receive my order?
A: Orders are processed in 5-7 business days then shipped via USPS:
First Class Mail: 3–5 business days
Priority Mail: 2–3 business days
Priority Express: 1–2 business days
Delivery times are estimates and may vary during busy seasons.
Q: Do you ship internationally?
A: Currently, I only ship within the United States. International shipping may be added in the future.
Q: How do I track my order?
A: Once your order ships, you’ll receive a confirmation email with your USPS tracking number.
🔄 Returns & Exchanges
Q: What is your return policy?
A: Returns are accepted within 14 days of delivery for eligible items. Items must be unused, unwashed, free of smoke damage and in original condition. Please see our [Return & Exchange Policy] for full details.
Q: Can I exchange for a different size?
A: Yes, exchanges are available within 14 days if stock is available. Customer is responsible for return shipping unless the item is defective or incorrect.
Q: What if my order arrives damaged or incorrect?
A: Please email me within 7 days at bansheebabydesign@gmail.com with photos.
👕 Product Care
Q: How do I care for my t-shirt?
A: To keep your shirt looking its best:
Machine wash cold, Gentle Cycle, & inside out.
Use mild detergent.
Do not bleach.
Tumble dry low or hang dry for best results.
Iron inside out with dry heat on low.
📧 Contact
Didn’t find the answer you need? Reach me at:
Email: bansheebabydesign@gmail.com