Return & Exchange
Policy
Return & Exchange Policy
At Banshee Baby Design LLC, I want you to be happy with your purchase. Please read the return and exchange policy carefully before placing your order.
Returns
Returns Deadline: 30 Days from delivery
To be eligible, the item must be unused, unwashed, Free from Smoke damage, and in its original condition (TAG INTACT)
Proof of purchase (receipt) is required.
Certain items are non-returnable, including:
Custom or personalized orders.
Clearance or final sale items.
Exchanges
Exchanges are accepted within 14 days of delivery for different sizes or colors (subject to stock availability).
Refunds
Approved refunds will be issued to the original payment method within 5–10 business days after we receive and inspect your return.
Shipping charges are non-refundable.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 7 days of delivery at bansheebabydesign@gmail.com with photos of the issue. We will replace the item or issue a refund at no additional cost.
How to Start a Return or Exchange
Email bansheebabydesign@gmail.com with your order number and reason for the return/exchange. I will provide instructions on where to ship your item.
Effective Date: September 29, 2025
